Privacy Policy

Effective Date: February 12, 2025

Thank you for using our services. We respect and value your privacy, and are committed to protecting your personal data in accordance with the laws and regulations in your region, including the EU General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable data protection laws.

1. Information We Collect

To provide you with our service, we may automatically collect the following types of data from your device:

• Device Information: Language settings, IP address, time zone, device model, operating system version, hardware ID, device type, and other identifiers.
• Usage Data: Interactions with our app, including clicks, usage patterns, feature usage, and session duration.
• Advertising Identifiers: We may collect advertising identifiers (e.g., Apple IDFA) to tailor advertisements. You can reset these identifiers via your device settings.

2. How We Use Your Information

We process your personal data for the following purposes:

• Providing Services: To enable you to use the app, manage your account, and fulfill your service requests.
• Improving Our Services: To analyze usage data and improve the functionality, performance, and content of our app.
• Personalized Advertising: We may use your data to deliver personalized content and advertisements based on your preferences and behaviors.
• Customer Support: To respond to your inquiries and provide technical support as needed.
• Legal Compliance: To comply with applicable laws, such as tax obligations, regulatory requirements, and legal processes.

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information with the following entities:

• Service Providers: We may share your personal information with third-party service providers who help us operate, analyze, and enhance our services (e.g., Firebase, Amplitude, Crashlytics, Apphud, RevenueCat).
• Legal Requirements: We may disclose your personal data to comply with legal obligations, requests from government authorities, or to protect our legal rights.

4. Data Retention and Security

We retain your personal data for as long as necessary to provide our services and comply with our legal obligations. We implement industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse.

5. Your Rights

You have the following rights regarding your personal data:

• Access: You can request access to the personal data we hold about you.
• Correction: You can request corrections if your personal data is inaccurate or incomplete.
• Deletion: You can request deletion of your personal data, subject to legal exceptions.
• Data Portability: You can request your data in a machine-readable format for transfer to another service provider.
• Withdrawal of Consent: You can withdraw your consent to data processing at any time, where applicable.

If you wish to exercise any of these rights, please contact us using the contact details below.

6. International Data Transfers

Your personal data may be transferred to and processed in countries outside of your jurisdiction. We ensure that such transfers comply with applicable data protection laws, including by using standard contractual clauses or other lawful mechanisms where necessary.

7. Children’s Privacy

We do not knowingly collect personal data from children under the age of 16. If we learn that we have inadvertently collected personal data from a child under the age of 16, we will take steps to delete such information as soon as possible.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through our app or other means. Continued use of our services after the updates will be considered acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

• Company Name: Chengdu Shawn Future Technology Co., Ltd.
• Email: develop@snweilai.com